Engage Personally with Your Guests Before, During and After Their Stay
Hotels have long known how important personalization is for delivering impressive, stand-out guest experiences. Historically, this was done by attentive staff like the doorman who knows your name and the bartender who knows your drink. Today, TE2’s platform can automate personalized guest communications throughout the entire guest journey. Develop individualized content for guests as they plan trips, while they are onsite and after they leave. Leverage guest stay dates, loyalty, behavior, preferences, demographics along with time and real-time location to deliver personalized content, tips, offers and recommendations that positively influence how they experience your brand.