Ease the Patient Journey
Deliver Engaging, Personalized and Frictionless Experiences
Thoughtful Care Experiences
While patients and caregivers are concerned with a health matter, you want them to have the most positive care experience possible. Challenges like arriving on time for an appointment when lost in an unfamiliar facility or the need to repeatedly complete the same form in multiple offices add unnecessary stress and affect a patient’s perception of your care. Our platform can address the friction points encountered during a doctor or hospital visit by delivering the right information at just the right time to patients, caregivers and healthcare providers.
Customize The Journey
Every care journey is unique, while hospital signs, volunteers and other experience resources give only general information. Use patient and operational data to provide personalized content that guides patients and caregivers through their unique journey. Deliver appointment reminders, door-to-door directions, and real-time appointment status – what time it will start, and how much longer it may take. Patients and caregivers will appreciate the frictionless experience you create.
Data-Driven Experiences
TE2’s platform uses your existing records and data along with time and location to improve how patients and caregivers interact with your facility. We combine patient information with operations data to deliver helpful experiences throughout a care journey for everyone involved. Results are used to continually inform and refine the patient, caregiver and operations experiences over time.